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WhatsApp Verification Code Not Received? Try These Workarounds

By Parth Shah Updated August 30, 2024 Reviewed & Updated by Arshmeet Hora
Quick Tips
  • First and foremost, check your region code and number. WhatsApp could have picked up the wrong location, or you might have entered the wrong number.
  • Switch the approach and try verifying with a missed call or email ID.
  • You can also try switching the preferred language to reset and resolve any bug or settings-related issue.

Basic Fixes

  • Double-check your region code and number – WhatsApp automatically detects your region and shows a dialing code and a menu to enter your mobile number. Ensure that you type the correct mobile number to get a security code.
  • Check WhatsApp servers – The issue could be on WhatsApp’s end. Head to Downdetector and search for WhatsApp. If the platform has server issues, wait for it to fix them.
  • Switch between Wi-Fi and mobile data—A patchy network connection can be the cause. Try switching between Wi-Fi and mobile data. You can also temporarily enable and disable Airplane mode on your phone to reset the network connection.
  • Reinstall WhatsApp and try again – Reinstalling the app can kill multiple birds at once by clearing any issues related to bugs, cache, or connection.

Fix 1. Check Spam for WhatsApp Security Code

The default iOS and Android Messages app can be aggressive and send important messages to the spam folder. It’s wiser to check if that is the root cause of the issue.

On iPhone

Step 1: Open Messages → Filters from the top left.

Step 2: Select Junk inbox and check.

Open Messages and go to Filters
Select Junk folder from the menu

On Android

Step 1: Launch Messages → tap the three-dot menu from the top right.

Step 2: Open the Spam & blocked inbox.

Tap the three-dot icon
Select Spam & blocked

Fix 2. Verify With a Missed Call or Email ID

If you still haven’t received a WhatsApp security code, you can confirm your identity with a missed call or email ID. WhatsApp will send a missed call and check call logs to verify your identity.

Note: WhatsApp may ask for permission to access call logs.

Step 1: Open WhatsApp and enter your mobile number. Hit the Next button.

Step 2: Hit Continue to verify your number.

Enter your mobile number and tap next
Tap continue to allow WhatsApp to call you

Verification through email ID is only available if you previously added an email address when setting up WhatsApp or two-factor verification. Simply select the option to receive the code in your email.

Fix 3. Change Language and Try Again

The idea is simple, resolve any connection or settings-related issue. There are two ways to do so. One is to reinstall WhatsApp (or go back if allowed) and choose a preferred language from the options.

Note: Select a language you can read and understand because you’ll need it to change WhatsApp’s language.

Another option is to uninstall WhatsApp and change the device’s default language.

  • iPhone users can go to Settings → General → Language & Region → Add Language.
Tap Language a& Region
Tap Add Language
  • Android users go to Settings → General management → Language → Add language.
Tap Language
Tap Add Language

Once done, restart the device and reinstall WhatsApp. Hopefully, this will fix WhatsApp’s issue of not sending the security code.

Fix 4. Get the Code on WhatsApp Business

While this method might sound a bit iffy, it has worked for some users in the past. So, no harm in trying, right? Plus, you’re not actually moving to WhatsApp Business, we’re using the app to fix whatever issue.

So, once you get the code, do not enter it. Instead, move back to the normal WhatsApp and try getting the code.

Fix 5. Try Getting the Verification Code on a Different Device

Both the idea and execution of this fix are similar to the above fix. Download and install WhatsApp on your additional device or add the account to an existing app. During the verification process generate the code, but don’t use it.

Come back to your original device and try the verification process again. You should receive the security code without a hiccup (fingers crossed).

Verify on a different device 1
Verify on a different device 2

If you still can’t get the WhatsApp security code, there’s only one way left – Contact WhatsApp and ask for their assistance.

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Last updated on 30 August, 2024

78 Comments

        1. I can’ t receive a verfication whatsapp code on my other phone. Telling to wait for 24h everytime repiting the same issus.

          Reply

          2. I can’t receive averficatiaon whatsapp code on my other phone .telling to wait for 24h everytime repiting the same issus

  7. I am facing this problem from last 5 days .. not receiving code & not Receiving call from wats app … what to do in this case..

    Reply

    1. Same problem.. I got blocked first.the OTP code msg came but it didn’t work even after dialing everything ..I tried a few times and then then the code didn’t come, the call didn’t come ,it’s still banned, now it’s been 4,5days,I don’t know when it will work. Will it be ok..? Or not and what to do ..?

      Reply

  8. I was hacked by someone she is scamming people with my whtsaap account number yes I’m trying to install but codes tht you sent me doesn’t work anymore my whtsaap doesn’t work even now I try many times writing for you but nothing change????????????????

    Reply

  10. am facing this problem from last 5 days .. not receiving code & not Receiving call from wats app … what to do in this case..

    Reply

    Reply

  13. The WhatsApp isn’t sending the verification code on sms. I change the phone and my account is not working so sad

    Reply

  21. I can’t even receive a call for my WhatsApp verification code or even text message I can’t receive at in my Nigeria MTN Sim card please instruct me how to do i urgently need to receive code and open my WhatsApp now

    Reply

  29. What a crap Whatsapp, didnt send me code, cant log in, denied my phone number, deleted my account and my contacts, crap

    Reply

  31. My whatsapp don’t receive otp I have tried my best it’s not working what is Rong with it please help me fixs the problem I don’t want to lose my job because of it please

    Reply

  37. Dear whatsapp
    my wadsapp is not verification cod send and my phone nomber is not sent to code plz send to code and call

    Reply

  39. am also facing dsame problem since last week .. not receiving code & not Receiving call from wats app … what to do in this case..

    Reply

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